Experienced-Personalized-Flexible HR & Payroll Consulting

Welcome to the website of Bear Consulting Services. Mircea is a seasoned Unit 4 HR and Payroll Software consultant with almost 10 years of experience in the field.

As a highly skilled and experienced professional, Mircea has a proven track record of success in implementing and customizing the Unit 4 software for a wide range of clients. With a deep understanding of the software and the needs of HR and payroll departments, Mircea is able to provide tailored solutions that meet the unique requirements of each client.

Throughout Mircea's career, he has worked on a variety of prestigious projects, demonstrating his ability to deliver successful outcomes for high-profile clients. He is known for his ability to effectively train users on the software, provide ongoing support, and troubleshoot any issues that may arise.

In addition to his technical expertise, Mircea is also a skilled communicator and problem-solver, able to analyze client needs and recommend software solutions that meet those needs. He stays up-to-date with new developments and updates to the software, ensuring that clients always have access to the latest and most effective tools.

Whether you're a small business looking to streamline your HR and payroll processes or a large organization in need of a customized solution, Mircea has the skills and experience to help. Contact us today to learn more about how we can assist you. 

Email: mircea@bearconsultingservices.com or 

Jacob@bearconsultingservices.com

On this website, you will find information about Mircea and the services he offers, including:

• An overview of  Mircea and his experience as a Unit 4 HR and Payroll Software consultant
• A portfolio of past projects that Mircea has worked on
• Information on the specific services Mircea offers, such as software implementation, customization, training, and support
• Testimonials from satisfied clients
• A contact form for prospective clients to get in touch and request more information or a consultation.

Senior Unit 4 Application Consultant  January 2024 – December 2024

University of London

• Achieved a reduction in backlog of support tickets by 50% 
• Supported the team with disseminating Unit 4 knowledge and training to staff 
• Resolved outstanding issues related to integrations and helped upskill the current support team 
• Guided the support team in the adoption of good practices and compliance with UoL financial regulations 
• Achieved 100% compliance with customer SLA’s across Unit 4 support team tickets
• Redesigned financial workflows to eliminate errors and duplication of tasks 
• Supported the migration of UoL to Oracle and MHR iTrent 

Unit 4 HR and Payroll Lead Consultant  January 2024 – April 2024

Norwich City Council, Norwich

• Responsible for leading implementation of HR Module on a tight deadline with Go Live date set for 7 February 2024
• Produced Data Migration strategy, coordinated customer team and consultants team deliver to deadline 
• Lead on customer hyper-care post go live, fixing issues based on tickets raised, lead and implemented new system developments to align with customer strategy 

Unit 4 ERP HR Developer  April 2023 – December 2023

St James Place, Cirencester

Following the adoption of U4ERP by St. James’s Place (SJP) in 2016 were seeking a HR specialist to help improve business processes and utilise the latest functionality available within the Unit 4 application.

Key Responsibilities: 

·  Configure and design HR solutions whilst considering any interdependencies with other modules

·  Automated SJP Promotion process by using Unit 4 ERP forms to facilitate business processes 

·  Streamlined SJP New starter process by making use of Unit 4 ERP IntellAgent and reporting functionality

·  Promote best practice within the team using Service delivery system to supplement internal change management service delivery

·  Stakeholder management including Unit4 and heads of business departments, to include reporting updates and prioritisation of actions feeding into project plans

·  Lead and assist U4ERP reporting development and larger scale Request for Change (RFCs)

·  Support of the change management process for RFCs and project developments following agreed project lifecycle/change management methodology

·  An ability to reflect across the breadth of business requirements and rationalise the impacts across development of the system

HR and Payroll Senior Consultant  April 2022 – November 2022

Embridge Consulting, Kent 

·  Responsible for producing Unit 4 HR and Payroll guides

·  Responsible for design and delivery of customer training courses in these modules

·  Responsible for Agresso products and modules implementation

HR and Payroll Senior Consultant  Oct 2020 – March 2022

Integra, Manchester 

·  Responsible for Agresso products and modules implementation

·  Participated and lead where required, customer workshops in relation to system design 

·  Analysed client requirements and proposed business processes 

·  Participated in the QA of configured test systems to assist in the assurance the solution has been implemented as specified. 

·  Pro-active in identifying other customer needs and requirements, in addition to those of the current project 

·  Assisted with ad-hoc consultancy services on site e.g. systems review service or trouble-shooting 

·  Worked towards and became accredited within the Integra partner application accreditation exams 

·  Service Desk – Delivered application support service for customers, responding to and meeting customers’ SLA’s, along with assisting with input into the maintenance and development of service desk tools and processes

·  Incident Management – responsibility for customers’ incident management through service desk management, meeting SLA’s and diagnostics and fault resolution of application related incidents relating to Agresso systems and services 

·  Event Management – pro-active monitoring and prevention of system related issues that could impact performance. 

·  Problem Management – Assisted customers in working with other resolution groups to identify the root cause of problems and provide workarounds and solutions 

·  Release Management – Assisted customers in rolling out new application functionality to meet business requirements 

·  Change Management – assisted with documentation and application configuration to meet audit requirements and knowledge transfer to customers

·  Project Support – supported the PMO and project manager for various system based projects e.g. training documentation production, systems functionality and suitability assessment 

·  Worked with a large spectrum of customers both in the public sector such as Growth Company but also in the private sector for example Grant Thornton

·  Testing manager for customer HR and Payroll upgrade project

HR and Payroll Lead Consultant    Mar 2019 – July 2020

Unit4 Netherlands, The Hague 

·  Thrived upon joining this previously underperforming project which had been running since 2016, immediately adding value through significant agenda change and requirements identification to enable successful implementation of Unit4 HR and Payroll modules for OPCW in The Hague

·  Drove the delivery of specific customer solutions, developing and delivering the key modules absences, expenses, payroll processing and timesheets

·  Maintained robust project documentation and knowledge transfer control in relation to the customer

·  Delivered the full project lifecycle seamlessly, this involved using vast experience in project management reporting and customer requirements gathering utilising workshops and documentation

·  Played a pivotal role in the coordination and delivery of UAT and regression testing, payroll parallel runs as well as collaborating with team members to implement fixes, migrate data and document changes

·  Achieved significant success within customer requirements delivery, working collaboratively with technical teams to manage innovative custom solution development    

HR Consultant       Jun 2018 – Nov 2018

Methods Ltd, Dounreay, Scotland 

·  Selected for this pivotal go live support role following the implementation of Unit4 HR software within the nuclear power station, overseeing any issues across HR and L&D modules through to resolution

·  Utilised wealth of knowledge to ensure successful building of new browser and excelerator reports, seamless resolution of workflow issues, troubleshooting and management of timesheet issues

·  Improved understanding and abilities amongst the business and helpdesk support employees through the delivery of ongoing advice and promotion of knowledge transfer

·  Achieved key results within the contract which included delivering a significant reduction in support tickets following raising from support management system Zendesk   

Data Migration Consultant       Jan 2016 – May 2018

Methods Ltd/Kent Police, Maidstone, Kent

·  Selected to play a key supportive role within a major data migration project on behalf of a large police force, maintaining full test management control, ensuring timely migration of a police database into the new system

·  Collaborated with the development team, maintaining data integrity testing control and delivering client requirement compliance

·  Played a pivotal role in the mapping of historic police data Genesis into the new system fields Athena

·  Utilised SQL to ensure effective interrogation of holding database and deliver data integrity of police records

·  Managed technical activities seamlessly which involved IST and UAT in Athena Test environments, enabling the achievement of all client requirements and timescales

·  Delivered stringent project management support through statistics production collated from the project management system Jira (Atlassian) and through the development of test team stats ahead of board meetings 

·  Utilised management skills during the leadership and mentoring of a test team, maintaining full workload and attendance control

·  Built and developed collaborative relationships with the client and the software manufacturer, effectively troubleshooting issues     

HR and Payroll Consultant     Jan 2015 – Dec 2015

Methods/ISSC1 Swansea   

·  Worked closely with multiple clients during the implementation of Unit4 business world as part of the ISSC1 – DfT shared service centre Arvato

·  Provided robust support during the migration of payroll data from legacy systems into the new ERP system

·  Managed all activities successfully including IST and IST documentation, system design, build and configuration encompassing HR, payroll and L&D

·  Maintained full build control involving HR and L&D forms, course schedules, courses, course attendance workflow, payroll value references, P&D’s and work schedules

·  Delivered comprehensive client support across solution design and configuration through chairing multiple client and consultant workshops

·  Led the design of UAT templates, sanity checks, UAT testing as well as UAT, troubleshooting, parallel runs and defect resolution through key client support

·  Enabled the successful management of a challenging workload which included implementing fixes, migrating data and documenting changes through robust coordination amongst Payroll Consultants   

eProcurement Consultant       Sep 2007 – Sep 2014

Essex County Council

·  Achieved a wealth of success during time at the Council, gaining ongoing progression and selection for promotions through to this eProcurement position which involved utilising transaction analysis and trend analysis expertise as well as collaborating with stakeholders and managing report delivery

·  Played a pivotal role in supporting compliance strategy development, overseeing suppliers in relation to the marketplace system, creating guidance for buyers and working in conjunction with procurement colleagues to enable effective contract implementation

·  Selected to support the project team during the successful implementation of a new purchase card transaction management system, demonstrating skills across policy writing and training provision to manage compliance reporting post implementation     

·  Played a key role in the introduction of Oracle HR and Payroll software, particularly with testing and post implementation support  

Qualifications and Professional Development

·  Bachelor of Arts English – North University, Romania (2000) 

·  Certificate of Higher Education: Microsoft Office Certification – Colchester Institute (2006)

·  UNIT4 Business World Certified Consultant

·  Payroll Professional Accreditation 

• ·  Association for Project Management (in progress)

• Solution Implementation: Payroll & HR
• Data Migration and development of Interfaces.
• Development of Test Scripts for (both IST and UAT)
• Testing support and defect resolution
• Development of reports
• Development of training materials and delivery of
  training to the Project team and End Users.

Coming soon!