Bear Consulting Services
Strategic diagnostic

Unit4 X-Ray, a three-week diagnostic of your Unit4 HR and payroll system

Bear Consulting Services examines one defined area of your Unit4 Business World system across six assessment domains, from configuration drift to cloud readiness. The result is three documents, each written for a different reader.

Price
£14,750excluding VAT, indicative, subject to scoping
Duration
About three weeksdiscovery to handover
Scope
One defined areaof your Unit4 system
Output
Three documentsexecutive report, blueprint, roadmap

The free Unit4 HR and payroll health check: twelve questions on the same six domains, scored on the page.

01

Diagnosis before the decision

The X-Ray establishes what is in the system before any commitment. A long-running Unit4 system collects configuration changes, unresolved defects and processes nobody wrote down.

The report is written for your leadership team to act on and for your Unit4 team to work from.

The pattern is described in configuration debt in a long-running Unit4 system. How each finding is validated is set out in the Embedded Intelligence Method.

02

Six assessment domains in a Unit4 system

Each domain is examined from the live configuration, not from documentation.

Domain 01

Configuration drift

What changed since go-live, who changed it and on whose authority, traced through the live configuration down to the attribute sets, value lists and flexi fields nobody now owns.

Domain 02

Defect inventory

One list of open defects in calculation, workflow, integration and reporting, ranked by severity, each with its root cause. Ghost tasks, bypassed approvals and missed routing included.

Domain 03

Control gaps

Roles, access and segregation of duties tested against the approvals believed to be in place: role-based menu access, substitutes and proxies, user recertification, change governance and direct table edits.

Domain 04

Undocumented architecture

Workflow rules, approval chains, scheduled processes, alerting, custom forms and integrations, written down as they run today and traced from the live configuration.

Domain 05

Capability deficit

What the in-house team can and cannot do unaided, and what closes the gap, tied to the effort and risk in the roadmap.

Domain 06

Cloud readiness

Smart client dependency mapped against the current release: which processes still need it, the web client equivalent for each, and what needs remediation or data cleanse before a migration decision.

Where AI does the work. The diagnostic queries, the SQL evidence pack and the illustrated procedure manuals are produced through AI tooling the consultant has built and operates. Every finding is validated against the live system before it enters the report. PolicyAI is a separate product and forms no part of the X-Ray.

03

Evidence from three engagements

Three public sector engagements that worked the same way: evidence from the live system first, decisions second.

Council

A payroll review forecast to save 9,000 administrative hours a year

A council payroll ran multiple pay entities, a schools payroll included, with manual effort nobody had mapped. The review mapped the workflows, specified the fixes and sequenced them into a phased roadmap with consultancy estimates.

Payroll review case study

Council

An upgrade acceptance programme across 16 HR and payroll process areas

As test manager on a council's major-version HR and payroll upgrade, the consultant wrote the acceptance strategy, built a reusable script library and ran the testing in phases. The project board received defect status on a dated cadence and a data-driven recommendation, and accepted the upgrade on evidence.

Upgrade acceptance case study

Police force

A policing data migration validated across 50+ data categories

A police force's operational database had to move into a new system without loss, duplication or silent transformation. The validation and reconciliation were written and run category by category. It met the requirements and timescales, and the board saw defect discovery and fix rates throughout.

Data migration case study

04

Deliverables

Each of the three is written for a different reader.

Deliverable 01 · Executive report

An executive report for the leadership team

Findings and priorities first. The evidence sits underneath.

Deliverable 02 · Technical configuration blueprint

A technical blueprint for the in-house Unit4 team

Configuration inventory, workflow architecture, defect register, control map and schema annotations. The team can act on it without the consultant.

Deliverable 03 · Sequenced remediation roadmap

A sequenced roadmap with effort and risk

Every finding ranked by risk and effort, then sequenced: what the in-house team can fix, what needs specialist help and what waits for the next major programme.

The SQL evidence pack and diagnostic queries are handed over for the in-house team to re-run. They run again without the consultant.

05

Three stages over about three weeks

Timing and access are agreed before work starts.

Stage 01 · Discovery

Read-only access and interviews

The consultant works from read-only access to your Unit4 system and interviews the HR, payroll, finance and systems people who run it.

Stage 02 · Analysis

Diagnostic queries and configuration trace

The analysis covers system tables, workflow, scheduled processes and controls. Each finding is traced from the data to the decision it affects.

Stage 03 · Synthesis and delivery

Report, blueprint and roadmap

Written together, reviewed with you and handed over as one set, with the SQL evidence pack the in-house team can re-run.

06

Limits of the evidence

Read-only access shows the current configuration and the history the system retains. Who changed what, and who approved it, depends on the records kept. A change made before that history, or outside the tracked route, may leave no trail.

Where evidence is missing, the report says so. It infers nothing and treats no area as clean.

07

Commissioning

Unit4 X-Ray: indicative price
£14,750
Excluding VAT, indicative, subject to scoping. Fees, deliverables and delivery arrangements are set out in a written agreement before work starts.
  • One defined area of your Unit4 system, from discovery to handover
  • Commissioned through your procurement process
  • Scope, timeline and deliverables fixed at scoping
  • Three documents, all reusable by your team
  • SQL evidence pack and diagnostic queries handed over

The X-Ray is one of six services and the only one with a published fee. Compare the six services, or read sizing the work: review, diagnostic or remediation programme. HR policy queries are a separate product, PolicyAI, a prototype documented in a March 2026 briefing.

08

The first call

Every X-Ray starts with a 30-minute call.

On the call the consultant asks what is drifting and gives you the fee and dates.