PolicyAI answers staff and line-manager HR policy questions from the organisation's own published policy library and cites the source document behind every answer. Bear Consulting Services built it. PolicyAI is a prototype, with a working version documented in a March 2026 briefing; deployment is offered at a fixed fee and duration, agreed at scoping.
It handles the everyday policy questions that otherwise reach the HR inbox.
Bear Consulting groups policy into three tiers. Each has an approval gate before it is loaded.
Annual leave, expenses, family-friendly policies, general working arrangements.
Recruitment, performance management, line-manager procedures, contractual variations.
Disciplinary, grievance, capability, safeguarding-adjacent and restructure procedures. Restricted access and explicit handling rules.
The gates are proposed; no data protection impact assessment has yet been completed.
Questions that fall outside the policy library are flagged, not answered.
A citation does not guarantee a correct answer. Staff are told to check the cited policy for any decision affecting an individual.
Response quality and refusal behaviour have to be evaluated before production use.
Bear Consulting agrees logging, retention, access and records management with the organisation for each deployment. The policy library contains no personal data; sign-on identity and query logs fall under the logging, retention and access terms agreed for each deployment.
Bear Consulting wrote a risk assessment and a vendor data-handling assessment before any deployment conversation.
PolicyAI is one of six services. The other five are on the services page.
The five Unit4 case studies show the method in use.
A deployment starts with a short call.